Brisbane Mortgage Broker

Hi, I’m Thuy Hook – Your Trusted Mortgage Broker

I’m the proud founder of EZ Financing, a boutique mortgage broking business I started in 2015. Before launching my own firm, I spent several years working at Commonwealth Bank, where I built a strong foundation in finance and developed a deep understanding of how lenders assess and approve loans.

Helping people with home loans isn’t just my job—it’s my passion. I take pride in offering honest, straightforward advice and making the lending process as smooth and stress-free as possible. When you work with me, you can expect transparency, integrity, and clear communication every step of the way.

I work with a wide range of clients, but I especially love helping first home buyers who’ve worked hard to save and are ready to buy but don’t know where to start. I’ll guide you through the entire process, from understanding how much you can borrow to getting you across the line with the right loan—so you can focus on the exciting part: setting up your new home.

As a property investor myself, I also enjoy working with clients who want to build wealth through real estate. Whether you're refinancing, investing, or upgrading, I’ll tailor a loan strategy to match your long-term goals and financial plans.

 What sets me apart?
✅ Straight-talking advice, no jargon
✅ Deep knowledge of the lending process
✅ End-to-end support through your application
✅ Solutions-focused approach—even when others say it’s not possible
✅ A growing base of loyal, repeat clients who trust her expertise 

I genuinely care about my clients, and I’m proud that many come back to me time and time again, or refer their family and friends. I work hard on every application, even the tough ones that others may have walked away from. For me, there’s nothing more rewarding than helping someone get approved when they didn’t think it was possible.

If you’re looking for someone who truly has your best interests at heart, I’d love to be part of your journey.

📧 thuy.hook@ezfinancing.com.au
📞 0449 150 117

Hi, I’m Jason – Client Service Manager at EZ Financing

I’ve been with EZ Financing since 2016, and in my role as Client Service Manager, I’ve gained over five years of hands-on experience supporting our clients and ensuring everything runs smoothly behind the scenes.

I’m known for being detail-oriented and highly focused on accuracy—qualities that are essential in what I do. I manage the full data entry process from start to finish, carefully preparing application forms so that everything is clear, correct, and easy for our clients to review and sign with confidence.

Once the documents are signed, I also take care of submitting the loan applications to the lenders. I take pride in making sure every detail is correct to help avoid delays and ensure the process is as smooth and stress-free as possible.

It’s incredibly rewarding to know that my work helps our clients feel confident and supported throughout their home loan journey.

Hi, I’m Phoebe – Here to Support You Every Step of the Way

As someone who truly values trust and professionalism, I’m committed to making sure you feel supported and informed throughout your entire loan journey.

From the moment we start your application, I’ll be here to guide you—keeping you updated at every stage, answering your questions, and ensuring everything is moving forward smoothly. I handle all the behind-the-scenes work, from preparing and organising your loan documents to communicating directly with solicitors and lenders. 

My goal is to make sure your settlement is completed on time, with no surprises along the way.

If you’re building, I understand how overwhelming the process can be. That’s why I take care of all the progress payments during your construction—from the first stage to the final handover—so you can focus on the exciting part: watching your dream home come to life.

With me by your side, you can feel confident knowing everything is handled with care, accuracy, and professionalism.